The Art of Getting it Wrong

Its been a while since I posted anything here so I thought it high time I got my finger out, so here is a piece I have plagiarised.

No seriously the following article by coaching expert Annabel Sutton landed in my inbox this morning and I immediately was struck by how much of it applied to affiliate marketing so much so that I contacted Annabel and asked permission to reproduce it in full here, enjoy.

The Art of Getting it Wrong by Annabel Sutton

Mistakes are the portals of discovery. (James Joyce)

Anyone who has never made a mistake has never tried anything new. (Albert Einstein)

When was the last time you watched a small child learning to walk?  They’ll walk a couple of steps, fall over, pick themselves up and try again.  Heaven knows how many times they fall over before they master the art of walking.  They might cry the first time they fall down — they might be a bit surprised and perplexed — they might have a bit of a chuckle — but do they give up?  No.  There isn’t the tiniest question of giving up and they get back on their feet and try again.

Just imagine, if a child stopped and thought too much about walking, he or she would probably never start.  They could spend days, weeks, months thinking about it and preparing for it, take umpteen courses, read books on how to walk but never actually do it.  Perfectionists can learn a lot from toddlers.  Not only do they put off doing things, but sometimes they’re so paralysed by the fear of not getting it right that they shelve an idea completely.  We procrastinators are exactly the same: we over-think things and over-prepare, worried that we’ll never know enough or be good enough.

Entrepreneurs and toddlers have a lot in common.  They’re both risk takers and refuse to give up.  Successful entrepreneurs often don’t become successful overnight.  In fact, they often suffer several disastrous forays into business (and lose horrible amounts of money) before they make it big.

So what can we learn from this?  Maybe to overcome the curse of perfectionism – and procrastination – we have to return to child-like thinking.  Don’t prepare. Don’t think or analyse.  Just do it.  Be prepared to fall over, pick yourself up, fall over again.  Enjoy the process, rather than worrying about the outcome.  You may not get it right the first time, or even the second – but with persistence you’ll make it in the end.

Several years ago I was struggling with trying to write the text for my first website.  I kept putting the job off because of the fear of not ‘getting it right’.  I was on the verge of giving up completely when I read a newsletter by US marketing guru, Robert Middleton, on exactly this topic.  He recalled how, many years before, he had been writing the text for his first website.  It wasn’t perfect — in fact, the look and feel of the site had changed several times since that first effort.  He had, effectively, fallen over many times before eventually fashioning the product he wanted.  The point was that he had made a start and done something.

This was a revolution in thinking for me and has helped me a lot over the years.  Accepting the idea that what you do actually doesn’t have to be perfect first time.  It can be changed. It probably WILL be changed!  Sometimes you just have to recognise that what you undertake probably won’t be perfect.  But you can always strive for 80%.  We’ll do the very best we can, at the time, and with the resources available to us.  The important thing is to get started.

Question:  Have you made enough mistakes recently?

 

© Annabel Sutton, Coaching Tips – 2010

Annabel Sutton, BA (Hons), PCC
ICF Professional Certified Coach
Author of 52 Ways to Change Your Life
Coach University Graduate
Member International Coach Federation
Tel:     44 (0)1747 871196
Email:
annabel@annabelsutton.com
Web: www.annabelsutton.com

To receive Annabel’s Coaching Tips: email annabel@annabelsutton.com and type ‘subscribe tips’ in the subject line.

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  • Filed under: Hints and Tips
  • Linkshare UK Hit The Bullseye

    Earlier this week I attended the LinkShare UK Symposium in London’s Westminster, this was going to be a straight review however Symposium UK – Official Event Wrapup and The Need For Feeds @ LinkShare’s Symposium have saved me the effort thanks guys ‘n’ gals.

    The theme for the event ‘Targeting Your Efforts – in 2010 and beyond’ and Linkshare UK certainly hit their target with this event right on the bullseye.

    Despite a few logistical nightmares, which must have had Liane Dietrich, Managing Director of LinkShare UK and her team tearing their hair out in the run up to the event as various speakers had to cancel due the flight ban brought on by the Icelandic volcano eruption, the whole day went really well, the quality of the speaking was excellent and was in my opinion pitched at the right level for a mixed and varied audience, kudos to those drafted in at last minute to fill the breach it must have been a bit daunting with so little time to prepare.

    2 important points which came out time and time again over the course of the day were:

    • Embrace social media, at the very least ensure your company has a twitter account and a facebook page and engage with your users.
    • The importance of accurate up to date product feeds, Existem’s Chris Johnson covers this in more detail in the article referenced above.

    Lunch was a resounding success and the caterers deserve a round of applause, don’t think I have attended an industry event before where I have heard absolutely no complaints about the food.

    The afternoon Dealmaker Tradeshow was a fabulous networking opportunity, a chance to catch up with old friends and meet new ones plus the chance meet the people behind the merchant name and talk about how we can work together towards the common goal of making sales.

    The evenings after party went well too in less formal surroundings over a beer or two plenty more chance to network, I would have liked to have seen more merchants in attendance though, its at the end of the day when everyone is a little more relaxed that you can really get to know people and long standing friendships as well as business partnerships can be forged even though the conversation tends to be less about work.

    All in all it was a very successful day, and I look forward to Linkshare Symposium UK 2011.

    Thank you very much to all at Linkshare for hosting the event, the fantastic hospitality you extended throughout the day and for an interesting session of 2 truths and a lie over a late night Chinese, that will be a topic of conversation for many months to come :) .

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    When thinking of branching out into a new niche one first questions that pops up is who sells relevent products? the task of finding out recently got easier thanks to a new feature that Easy Content Units (ecu) have added to their already fantastic product.

    To do your research simply log into your ECU account and click on the Product Search link in the menu, type in a key word, click search and bobs your uncle…

    …and it doesn’t stop there you can filter your results by Merchant, Brand and Network.

    And theres more, now you can either select and store the products you want, this allows you to make a content unit later, or if you click on the link icon a box pops up with a deep link url, a HTML link, an image link and the Html for an image with product link embedded, all nicely configured with your affiliate tracking code.

    This is just scratching the surface of what you can do with the product search from Easy Content Units, give it a whirl.

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    Way back at the end of May 2007 I wrote an article Affiliate deep linking tools and the one click deep link creator from Paid On Results, which had been around a while even then, came out top of the pops.

    Since then other networks have developed one click deeplinking too, Affiliate Window, Linkshare and just recently Buy.at, I love them all it makes my life as a affiliate much easier to just simply navigate to the merchant page, click a link on my toolbar and bingo a deep link.

    The question is how do they all stack up?

    Paid On Results

    To set it up go to your POR account, follow the ‘Deep Link Generator’ link in the Tools menu and you will see full instructions.

    Positive

    Works with Firefox and Internet Explorer

    Generates either the deeplink URL or full HTML code

    Provision for a click ref

    Negative

    No facility to generate a short URL

    Takes user away from merchant page to generate the deep link

    Linkshare

    You will find instructions to set up the Linkshare Bookmarklet in the BentoBox here.

    Positive

    Works with Firefox and Internet Explorer

    Generates the deeplink URL

    Creates short URL’s

    One click posting to Facebook and Twitter

    Negative

    Doesn’t generate full HTML code

    No provision for a click ref

    Affiliate Window

    To install go log into your Affiliate Window account and click the Plug-ins link in the menu under Web Services and Tools.

    Positive

    Works with Firefox

    Generates either the deeplink URL or full HTML code

    Provision for a click ref

    Creates short URL’s

    Negative

    Does not work with Internet Explorer as its a Firefox Plugin.

    Buy.at

    To Install log into your Buy.at account, click Content & Creative > LinkEngine, then follow the instructions on the Firefox LinkEngine tab.

    Positive

    Generates the deeplink URL

    Works with Firefox

    Negative

    Does not work with Internet Explorer as its a Firefox Plugin

    Doesn’t generate full HTML code

    No provision for a click ref

    No facility to generate a short URL.

    So which is best?

    Basically I like each and everyone of them but because Paid On Results has been around so long without being upgraded it has stood the test of time plus the negative points are so minor I am going to award it 9/10.

    Second place goes to Linkshare they have embraced social media with the Facebook and Twitter integration 8/10.

    Affiliate Window is only let down by being tied to Firefox only, not a problem for me but I know others that wont use that browser 7.5/10.

    I am very pleased that Buy.at have produced one click deep linking as it will get me using them more, this tool like I said is the new kid on the block and still very much in beta I’m sure we will see massive improvements in time 5/10.

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    Much has been written about that mythical creature the “Super Affiliate” however Affiliate Marketing is a partnership and everyone involved should be working towards a common goal to this end I am going to look at:

    6 Effective Habits Of Super Merchants*

    *Some of the activities mentioned may have been outsourced to Affiliate management companies and agency’s but for continuity I am going to bracket everything under the “merchant” banner.

    1) Improve Conversion Rates

    Affiliates can get the prospective customers to merchant websites, often this traffic will be pre-qualified and highly targeted, however, it is up to the merchant website to make the sale.

    Usabilty tests, eye-tracking, multivariate tests are all ways of identifying problems and the results can be used to improve conversion rates, not only of affiliate traffic but natural traffic too.

    Resources: Pick up a copy of Don’t Make Me Think!: A Common Sense Approach to Web Usability by Steve Krug and read Google Website Optimizer – 108 Free Tips | Conversion Rate Experts for some fabulous ideas on the subject, inncidently I recommend affiliates read these to as the methods can be used to improve click through rates.

    2) Affiliate Friendly Website Updates

    A massive bugbear of mine is when a merchant announces their great new website and then ends with “our url structure has changed please amend ALL your affiliate links”, don’t get me wrong I am all for merchants improving their site navigation to make it more user friendly but if the coder can’t add a simple line to the .htaccess file which puts in 301 redirects from the old structure to the new its a bad job.

    By the way having redirects in place makes sense as it is also search engine friendly, Google may have indexed your old page but without a redirect to the new one it will just hitting a whole load of broken links and 404 pages which isn’t going to do your rankings a lot of good. Effective 301 redirects can only be good for sales.

    This article on the Blue Chip Vacations Affiliate Blog Site relaunched after usability study covers a few of the things I have mentioned on site usability and affiliate friendly website updates.

    3) Effective Communication

    We live in the communication age, Email, Phone, Text, instant messenger, Twitter, Facebook and Skype are just some of the methods that merchants can use to get in touch with their affiliate, a word of warning do not swamp your affiliates with a constant barrage unless that’s what they have asked you for.

    Do your homework, does the affiliate what updates from you daily, weekly, monthly or just whenever something of interest crops up, do find out how the affiliate likes to be contacted, I personally prefer email with a quick convo on messenger just to make me aware if the content of the email warrants it.

    Categorise affiliates too some want voucher and offer information, while others want content ideas, some require both. Have separate mailing lists.

    Oh and when sending emails avoid the big graphical ones where the text is on an image as they are impossible for affiliates to work with. Also deep link emails where possible and add the affiliate tracking if you can, most UK affiliate networks have provision for this just ask them if you don’t know how.

    4) Provide Useful Content

    Content affiliates are always on the look out for fresh content, while it is logistically impossible to provide every affiliate with bespoke content it often pays to look after your top performers.

    Super merchants also let affiliates know about new products, best sellers, press coverage, press releases anything really that can get the creative juices flowing.

    Oh and when sending emails avoid the big graphical ones where the text is on an image as they are impossible for affiliates to work with. Also deep link emails where possible and add the affiliate tracking if you can, most UK affiliate networks have provision for this just ask them if you don’t know how. (yes I know I wrote this twice it’s important for affiliate productivity).

    5) Keep Product Feeds Up To Date

    More and more affiliates are using product feeds thanks to services such as the fabulous Easy Content Units, I could rabbit on all day about the reasons for keeping them up to date but it has been covered by Jason Dale here Merchants, Are Your Product Feeds Leaving Affiliates Hungry? very wise words, I have a lot of respect for Jason and he is a live contender for affiliate blog of the year at the a4uawards.

    6) Make Your Affiliate Incentives Winnable

    Affiliate incentives which reward your top performers are all well and good but they are not going to get you new affiliates, from time to time introduce an incentive that anyone can win, put everyone in to the draw that makes a sale, puts up a banner, writes an article etc., this may well motivate new affiliates, stagnant affiliates and fringe players as well as your good performers too.

    This article isn’t about teaching merchants to suck eggs I wrote it purely as an exercise in pointing out that affiliate marketing is a two way street, simply having an affiliate programme will not make you an instant millionaire, but being proactive and helping affiliates to help you will set you well on the road, just ask some of the merchants who swear by the affiliate channel.

    Update 10/02/10:

    A great blog response to this from Matt Bailey of i-level Can we all become Super Merchants?

    And thanks to Linda Buquet at 5 Star Affiliate Programs for helping to spread the word 6 Habits Of Highly Effective Affiliate Managers and Merchants

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